-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Wireless and Networking
- Bluetooth dropping out on headphones

Create an account on the HP Community to personalize your profile and ask a question
06-09-2025 03:06 PM
The audio keeps dropping out on my headphones when connected through Bluetooth I want to see if a driver issue is there any way someone can find me a Bluetooth driver for windows 11 Realtek RTL8822BE 802.11ac PCIe Adapter is my network card and the most recent audio driver that relates to my issue
06-11-2025 12:33 PM
@Wasslerbr, Welcome to the HP Support Community!
Thanks for reaching out about your query regarding Updating Drivers on Windows 11!
We're thrilled to have the opportunity to assist you and provide a solution.
Windows Update:
- Ensure your device is connected to the internet.
- Open the Start Menu and click on Settings.
- Go to Update & Security and then click on Windows Update.
- Click on Check for updates and install any available updates.
HP Support Assistant:
- Open the Start Menu and go to All Apps, scroll down to HP Help and Support.
- Select HP Support Assistant.
- On the support page, you’ll see your devices listed at the bottom. Click on Updates.
- Follow the prompts to check for and install any available driver updates.
Device Manager:
- Right-click on the Start Menu and select Device Manager.
- Find your Bluetooth adapter under Network adapters (e.g. Realtek RTL8822BE 802.11ac PCIe Adapter).
- Right-click and select Update Driver Software.
- Choose Search automatically for updated driver software.
Hope this helps!
Take care, and have an amazing day!
Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!
Regards,
ZOEY7886
I am an HP Employee